Green Energy, LLC.
1746 General George Patton Drive
Brentwood, TN 37027
Monday - Friday: 8:00 - 5:30
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What is the return policy on items?
Do you offer a warranty on purchased items?
The product has a distinctive odor, what can I do about this?
Unfortunately due to the chemicals used to treat plastics and preserve fabrics along with airtight packaging and overseas shipping, your product may have a strong scent once the seal is broken. This is a universal problem and we advise that you allow your case to sit opened to get as much air and eliminate the smell. You can also use fabric sprays such as febreze. We are currently working on a solution and we will keep our loyal customers updated.
How long will it take to ship my item?
We ship all items by USPS and you should receive your product within 7-10 business days unless otherwise noted.
What if my purchase is not delivered?
What if I change my order?
You may contact us directly if you need to change order information such as ship to or shipping details as long as it is not already in the shipping process. Most orders are processed as soon as it is received so please contact us as soon as notice the need to change information. Otherwise, your order will be shipped to the original address.